Order confirmations are typically sent within 12 hours of the order being placed. If a contact email was not provided at the time of checkout, or if an incorrect email address was provided, the confirmation will not be sent to your inbox. If you entered a correct email address, check your spam/junk folder if it does not appear in your inbox. Please verify the information you enter at checkout to avoid any issues. If you believe that the email was not received due to the reasons mentioned above, feel free to contact us regarding the matter and we will provide you with your order number and tracking number.